During my second year of nursing school our professor gave us a quiz. I breezed through the questions until I read the last one: "What is the first name of the woman who cleans the school?" Surely this was a joke. I had seen the cleaning woman several times, but how would I know her name? I handed in my paper, leaving the last question blank. Before the class ended, one student asked if the last question would count toward our grade. "Absolutely," the professor said. "In your careers, you will meet many people. All are significant. They deserve your attention and care, even if all you do is smile and say hello." I've never forgotten that lesson. I also learned her name was Dorothy. - Joann C. Jones

I always prefer to believe the best of everybody, it saves so much trouble. - Rudyard Kipling

Don't be yourself - be someone a little nicer. - Mignon McLaughlin, The Second Neurotic's Notebook, 1966

There is no greater loan than a sympathetic ear. - Frank Tyger

Never miss an opportunity to make others happy, even if you have to leave them alone in order to do it. - Author Unknown

A fellow who does things that count, doesn't usually stop to count them. - Variation of a saying by Albert Einstein